We aim to process all orders within 1-3* business days, please allow additional time for processing during Busy Periods. The estimated shipping times are after your order has been shipped.

All orders are sent via GLS and will be delivered anytime between 9am and 5pm. A signature will be required upon receipt of your order. If there is no-one available to accept the package a calling card will be left behind for you so you can re-arrange delivery.

For countries outside the EU, sales tax, customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Please note that we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. For more details you may wish to contact your local customs office for further information.

Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures. If you are not available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.

Your contact details are required for contact purposes. Available at cart, prior to proceeding to checkout.

If you enter the incorrect address, a redelivery fee will apply.

Customers will be provided with tracking information once your parcel has been shipped.

Your order is sent directly from a Warehouse (due to stock availability, some parcels may be dispatched with delay)

Dance World will make every effort to deliver on time. However, we shall not be held liable for lost/delayed shipment.

Delivery times specified are estimates only, delivery to rural addresses may take longer and once shipped Dance World is not liable for any delays.

Most orders ship within 1-3 business days. There are no shipments on weekends or public holidays.

IMPORTANT - All parcels will default to a signature with authority to leave. A signature will be captured if the customer is home. If not, the customers of freestanding residences who have a safe place to leave the parcel will have their parcel delivered. If the driver does not feel that there is a safe place to leave the parcel, the delivery will be carded and taken to the nearest Post Office to await collection.