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If you have purchased an item from and would like to return it, you can do so within (excluding facemasks, tights and underwear) within 30 days of receipt for a refund. This is in line with current distance selling regulations. 

Please send your Return to the address below:

Unit 18, Millennium Business Park
Cappagh Road, Dublin D11 EF62 

No personal deliveries will be accepted at the above address. You can exchange item purchased on in any of our Dublin stores.

In all cases, the returned items must be in their original condition and suitable for resale which includes tags and any packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may decline to accept it and may send it back to you.

EU & Worldwide

Inside your delivery package, you will have received a dispatch note with a returns section at the bottom. Please fill in the details of which items you wish to send back, including the reason for return, and enclose this with the returning items (ideally in the original dispatch packaging). 

Statutory distance selling regulations (Consumer Contract Regulations, formerly Distance Selling Regulations) do not apply to orders sending goods outside of the ROI & EU. For most eligible goods our policy is to offer refunds for unwanted goods within 40 days of receipt. The cost of returning unwanted items is borne by you, but you may use our subsidised returns mail services.

What Items Can You Return?

Eligible items: Unwanted goods in an unworn state, labels attached and with original packaging. Tights and underwear in its original unopened packaging, not worn or tried on.

Not eligible for return: For hygiene reasons, we are unable to accept tights and underwear back for refund or exchange if the packaging has been opened.

republic of ireland - return policy

All returns must be made within 30 days from date of purchase, items purchased more than 30 days ago cannot be returned.

All items must be unused, with all labelling attached and in resale condition to qualify for a refund via original method of payment, shipping costs are non-refundable

Please pack up your item, complete with all the tags and completed return form as failure to do so may mean we will be unable to process your return.

We offer FREE returns via An Post. (*Republic of Ireland only*) Simply follow the steps below to return unwanted items.  Items bought on can only be returned for refund. We do not offer exchanges.

1. Fill out the return form which was shipped within your order. Remember to enclose this form within your returning parcel to enable us to process your return without delay.

2. Click on  An Post return link to start the refund process.

3. To avoid delay we recommend using the drop-off option at your local post office rather than collection.

4. Please retain proof of postage until we have confirmed your refund has been completed. Returns can take few working days (excluding weekends and public holidays) to arrive back to us.

Please allow 7 working days for us to receive your return. Once received, we will inspect and process your return within 10 working days, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is  approved, then your refund will be processed, any refund will automatically be issued to the card used to make the original purchase. We will usually refund what you paid for your order but not the delivery charge unless your order was cancelled under the Selling Regulations or the entire order was faulty or incorrect.